Sharing folders in Outlook 2003

Share folders with another user (user/client level task)

This enables the nominated user to see the contents of the folder but not act on the folder owners behalf.

  1. Right click on the relevant folder (ie inbox).
  2. Go to properties/permissions tab.
  3. Add the nominated user.
  4. Assign permission level.
  5. Give permissions at the mailbox level!! Right click on ‘mailbox – name’ and go to it properties/permissions tab and choose the ‘make folder visible’ option.

Now the nominated user has permission to view the folders specified;

  1. Right click mailbox/open other folder/other user’s folder.
  2. Select name to open global address list.
  3. Select the right name from the list/ok.

This enables the user to see one inbox at a time and can be quirky. If the email isn’t displayed try closing and reopening outlook.

To set it up on a permanent basis add the mailbox;

  1. Right click on mailbox/properties/advanced/advanced tab/add/mailbox/ok.

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