Sharing folders in Outlook 2003
Share folders with another user (user/client level task)
This enables the nominated user to see the contents of the folder but not act on the folder owners behalf.
- Right click on the relevant folder (ie inbox).
- Go to properties/permissions tab.
- Add the nominated user.
- Assign permission level.
- Give permissions at the mailbox level!! Right click on ‘mailbox – name’ and go to it properties/permissions tab and choose the ‘make folder visible’ option.
Now the nominated user has permission to view the folders specified;
- Right click mailbox/open other folder/other user’s folder.
- Select name to open global address list.
- Select the right name from the list/ok.
This enables the user to see one inbox at a time and can be quirky. If the email isn’t displayed try closing and reopening outlook.
To set it up on a permanent basis add the mailbox;
- Right click on mailbox/properties/advanced/advanced tab/add/mailbox/ok.